91% Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review statistics position clients' reviews as the most reliable source of suggestions. Online reviews generally carry the exact same weight as advice from loved ones.

Source: Brightlocal

Most Best-selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to consumer rating statistics, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

83% Of All Young Shoppers Were Asked To Post A Review Recently

Of those invited, 80% of consumers did leave a review. In general, businesses have asked 66% of all clients to leave a review on their business.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Undoubtedly Post A Review

More than a 35% would submit a review to advise others about their customer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would be willing to post a review to assist other individuals with their choice making process.

Source: Podium

Google Accounts For 57.5 Percent Of All Reviews Around The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Customers Might Invest 31 Percent More With A Business That Has Excellent Reviews

Take note of this fact. The more detailed other users describe your product and services, the more money you can charge and customer review statistics show us exactly just how much more.

Source: Martech Zone

Reviews Posted On Twitter Can Help Improve Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management stats suggest a company's reputation doesn't impact simply the consumers. Prospective employees likewise look at scores and take a look at reviews.

Source: Deloitte

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick a doctor or a legal representative.

Younger people (age 18-35) are much more likely to employ a professional based upon online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

98% Of Yelp's Website Visitors Bought From A Business They Found On The Website

Generally, 142 million customers check out Yelp each month. If you have not claimed your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

People Reading Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Buying choices are made quickly.

Online reviews are obviously persuasive, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Service

This stat is one of many that show the importance of online ratings. Now that news of client satisfaction travels this fast, keeping your consumers happy is more vital than ever.

57% of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for businesses with an ideal five star ranking.

Source: Brightlocal

61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Overall two thirds of businesses have good and outstanding rankings. Just 5% of businesses have a score below 3 stars.

Source: Brightlocal

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people read a lot more reviews to get a clear view of how business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they realize the huge impact user ratings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc