53 Percent Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

If A Company Manages To Fix Problems Rapidly And Effectively, 95% Of Disappointed Customers Will Go Back To A Business

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.

Source: Brightlocal

89% Of Clients Browse A Companies Responses To Reviews

Not only do a lot of consumers read the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.

Source: Brightlocal

49% Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who take notice of the variety of reviews is presently at 46%.

Source: Brightlocal

83 Percent Of Clients Don't Trust Advertising

The traditional channels to reach clients aren't as influential as they utilized to be. Many users who no longer trust ads pick to focus on consumers' suggestions online.

Source: Statuslabs

A Single Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated material can do wonders in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44% boost.

Source: RevLocal

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, concur that it increases their buying confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals opinions before they ever trust what the maker says. The reason, producers' descriptions are basically ads.

Source: Martech Zone

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Customers

24% of US shoppers consider reviews as 'incredibly influential'.

To illustrate the value of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those very same customers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

Consumers Could Invest 31% More With A Business That Has Great Reviews

Take note of this fact. The more detailed other users explain your service or product, the more cash you can charge and customer review stats show us precisely how much more.

Source: Martech Zone

30% Of Clients Feel Favorable To A Company Which Answers Online Reviews

Keeping in touch with your consumers establishes trust. Even something as basic as responding to their remarks and reviews can make them feel valued.

As you might expect, clients who feel this way are ready to invest more money with a business.

Source: Statuslabs

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of companies actually make use of them.

Although we now understand why customer reviews are so effective, a lot of businesses obviously do not.

Source: LsaInsider

Only 6 Percent Of Customers Do Not Trust Customer Reviews At All

According to customer review statistics, a whopping 19% of customers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

Positive Reviews Encourage 68 Percent Of Customers To Use Local Businesses

Considering that the large majority of customers check out reviews, you'd want yours to be inviting to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal