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Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social media which can also affect our buying decisions.
According to social media reviews statistics, Facebook impacts over half of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that four out of five users are likely to trust a local business.
Source: RevLocal
15 Percent Of Visitors Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15% of possible customers will not even consider working with a company they can't discover viewpoints about.
Source: Statuslabs
53% Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and want the very best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the buying decision.
Source: Statista
Consumers Might Invest 31 Percent More With A Business That Has Excellent Reviews
Take note of this statistic. The more detailed other users describe your product and services, the more money you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
83% Of Customers Do Not Rely On Advertising
The traditional channels to reach clients aren't as prominent as they utilized to be. A lot of users who no longer trust ads choose to pay attention to customers' recommendations online.
Source: Statuslabs
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be willing to share it if you offer them an excellent experience.
Source: Brightlocal
73 Percent Of Consumers Think Customer Reviews Are More Crucial Than Star And Number Ratings
Online review data make it clear individuals aren't pleased with ratings alone.
Consumer reviews make the stats appear more authentic which is what the would-be consumers are looking for. Almost a third of customers state composed reviews are the only function that makes them believe the websites' reviews are relevant and helpful.
Source: Fan and Fuel
A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat clients fairly usually succeed, review sites help ensure of that.
Source: Statuslabs
US Buyers View "Product Performance" To Be The Most Helpful Detail In Product Reviews
When individuals read reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American clients.
Source: Statista
89% Of Customers Want To Read Reviews Using Their Smart Devices
Be it through an app or a mobile browser, customers prefer to read reviews on their mobile phones.
Source: Statista
The Majority Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
63.6% Of Consumers Visit Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
These online review stats reveal the general popularity of a website can just presume when it comes to trust.
Source: Review Trackers