A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat customers fairly generally succeed, review websites help ensure of that.

Source: Statuslabs

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management statistics show a company's reputation does not impact simply the clients. Prospective team members also take a look at scores and take a look at reviews.

Source: Deloitte

83% Of All Young People Were Asked To Give A Review Recently

Of those asked, 80% of clients did post a review. In general, businesses have asked 66% of all consumers to post a review on their business.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read client reviews, concur that it increases their purchasing confidence.

Companies use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

52% Of Customers Trust A Product More If It Has Unfavorable Reviews As Well

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Customers anticipate to see some unfavorable reviews.

Source: Capterra

61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Generally two-thirds of companies have exceptional and great ratings. Just 5% of businesses have a score below 3 stars.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Clients

24% of US shoppers consider reviews as 'extremely influential'.

To illustrate the value of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those same customers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

83% Of Customers Don't Rely On Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. Many users who no longer trust advertisements pick to take note of clients' recommendations online.

Source: Statuslabs

The Majority Of Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to consumer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Most Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends show people choose to comment if they had a favorable experience, rather than a mediocre or negative one.

Source: Brightlocal

30% Of Clients Feel Positive About A Business Which Responds To Online Reviews

Staying connected with your clients develops trust. Even something like responding to their reviews and comments can make them feel valued.

As you may anticipate, customers who feel this way are ready to invest more cash with a company.

Source: Statuslabs