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A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat consumers honorably usually prosper, review sites help make sure of that.
Source: Statuslabs
88% Of Executives Consider Reputation Risk As A Leading Business Issue
Reputation management stats indicate a company's reputation doesn't affect simply the customers. Potential employees also take a look at scores and read reviews.
Source: Deloitte
70 Percent Of Consumers Prefer To Discover A Business By Means Of Reviews And Articles, Rather Than Ads
Advertisements are all well and good, however it's worth trying a different approach also. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
73% Of Customers Believe Client Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear people aren't pleased with ratings alone.
Written reviews make the statistics appear more authentic which is what the would-be customers are searching for. Nearly a third of consumers state written reviews are the only feature that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
86% Of Consumers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you provide them a good experience.
Source: Brightlocal
67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
When clients have to select a service provider, reviews have a massive influence on their decision.
Source: DemandGenReport
Many Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
77% Of Clients Would Definitely Leave A Review If They Were Asked
More than a 35% would leave a review to inform others about their client encounter and 24% would probably direct their review to the business itself.
Over a 26% would be willing to submit a review to help other individuals with their choice making process.
Source: Podium
63.6% Of Consumers Visit Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
These online review stats show the basic popularity of a site can just go so far when it pertains to trust.
Source: Review Trackers
Software Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Buyers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. For that reason, purchasing choices are made rapidly.
Online reviews are undoubtedly persuasive, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
70% Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read many more reviews to get a clear view of how business is really doing. Do not depend on that statistic alone.
Source: Brightlocal
89% Of Consumers Want To Read Reviews Using Their Smart Devices
Be it via an app or a mobile web browser, individuals prefer to read reviews on their mobile devices.
Source: Statista