49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of clients, who take notice of the variety of reviews is currently at 46%.

Source: Brightlocal

95% Of Unsatisfied Customers Will Go Back To A Company If A Company Manages To Solve Problems Rapidly And Effectively

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

73 Percent Of Customers Think Consumer Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the stats appear more authentic which is what the would-be customers are searching for. Almost a 3rd of customers state composed reviews are the only function that makes them believe the sites' reviews are useful and appropriate.

Source: Fan and Fuel

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also affect our buying preferences.

According to social media reviews data, Facebook impacts more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that four out of five users are more likely to rely on a local business.

Source: RevLocal

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

90% Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about first impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

70 Percent Of Consumers Choose To Find Out About A Business By Means Of Reviews And Articles, Rather Than Advertisements

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses

Given that the vast majority of customers check out reviews, you'd want yours to be inviting to new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Utilize An Organisation

This stat is among numerous that show the importance of online ratings. Now that news of customer fulfillment travels this quick, keeping your clients delighted is more vital than ever.

57% of customers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for companies with a perfect five star rating.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read reviews.

With the help of other people, you quickly select a model that works for you. That's how favorable reviews convert consumers into clients.

Source: Consumer Affairs

A Lone Business Review Can Raise Its Conversions By 10%

Online review stats reveal user-generated content can do wonders in regards to conversions.

A single review can have an enormous effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

89% Of Clients Browse A Companies Feedback To Reviews

Not only do a lot of shoppers check out the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews

Keeping in touch with your customers builds their trust. Even something as basic as responding to their remarks and reviews can make them feel valued.

As you may expect, customers who feel this way are ready to spend more money with a company.

Source: Statuslabs

Consumers Reading Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. For that reason, purchasing choices are made quickly.

Online reviews are certainly persuasive, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

The Typical Review Length Has Become 65% Shorter Since 2010

Recently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers