88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Data reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

More Than Half Of Consumers Won't Utilize A Service If It Has Less Than A 4 Star Ranking

This stat is among many that illustrate the importance of online scores. Now that news of consumer fulfillment travels this fast, keeping your customers happy is more crucial than ever.

57 percent of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked just for businesses with a best five star ranking.

Source: Brightlocal

Just 6% Of Customers Do Not Trust Customer Reviews At All

According to customer review data, a massive 19% of consumers always trust online reviews and never ever a make a purchase without checking out reviews initially.

Source: Statista

67% Of Consumers Say Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider

When consumers have to select a solution provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Usually, 142 million customers go to Yelp every month. If you haven't claimed your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the huge impact user scores have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

More youthful individuals understand the worth of being informed. User-generated content has an indisputable impact on customers.

If businesses think of the power of client reviews over millennials, they will realize what they've been losing out on. Older people are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management statistics indicate a business's reputation does not affect just the customers. Prospective employees likewise take a look at scores and read reviews.

Source: Deloitte

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you wish to purchase a brand-new car and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.

With the help of other people, you quickly decide on one that works for you. That's how favorable reviews transform consumers into consumers.

Source: Consumer Affairs

If A Company Deals With Problems Rapidly And Efficiently, 95% Of Disappointed Consumers Will Go Back To A Business

Clients don't anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday