Software Application Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software buyers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats reveal that 63% of customer reviews remain without a response. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat consumers fairly typically prosper, review websites help make sure of that.

Source: Statuslabs

63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review stats show the general appeal of a website can only go so far.

Source: Review Trackers

USA Buyers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on various aspects of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA clients.

Source: Statista

89% Of Buyers Choose To Read Reviews On Their Mobile Phones

Be it via an app or a mobile web browser, everyday people choose to read reviews on their mobile devices.

Source: Statista

Many Best Selling Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. Somebody always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Sometimes a lower ranking really helps your overall rating.

According to client rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

83% Of All Younger Clients Were Invited To Give A Review Recently

Of those invited, 80% of customers did submit a review. Overall, companies have asked 66% of all consumers to give a review on their business.

Source: Brightlocal

30% Of Consumers Feel Comfortable With A Business Which Reacts To Online Reviews

Keeping in touch with your consumers creates trust. Even something as basic as responding to their reviews and comments can make them feel valued.

As you may expect, customers who feel this way are ready to invest more money with a business.

Source: Statuslabs

49% Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who take notice of the variety of reviews is presently at 46 percent.

Source: Brightlocal

89% Of Consumers Read A Businesses Replies To Reviews

Not only do the majority of individuals read the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website

Usually, 142 million customers check out Yelp each month. This is as excellent a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.

With the help of other consumers, you quickly choose a model that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and ranking stats reveal people value the opinion of peers more than any other material.

Source: Collective Bias

90 Percent Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about very first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone