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Just 6% Of Customers Don't Rely On Client Reviews At All
According to consumer review data, a massive 19% of customers always trust online reviews and never a purchase without reading reviews first.
Source: Statista
A Solitary Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated content can do wonders in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44% boost.
Source: RevLocal
83% Of All Younger Shoppers Were Invited To Give A Review Recently
Of those asked, 80% of customers did submit a review. In general, businesses have actually asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
74% Of Local Companies Have At Least One Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Taking a look at online ratings statistics, we discovered that a business needs to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.
Reviews and score statistics show people value the opinion of peers more than any other content.
Source: Collective Bias
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to buy a brand-new vehicle and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.
With the help of other people, you manage to select a model that works for you. That's how favorable reviews convert customers into clients.
Source: Consumer Affairs
67% Of Customers Suggest Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
Reviews have an enormous impact on their decision when clients have to pick a service provider.
Source: DemandGenReport
Because They Want To Acquire A Service Or An Item And Desire To Get The Facts About The Businesses Items And Services, 82% Of Consumers Go To Review Sites.
Review sites are locations that customers go to get the facts about a business, product or service . Since they have already formed a buying decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
If A Business Manages To Solve Problems Quickly And Effectively, 95% Of Unhappy Clients Will Return To A Company
Customers do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
86% Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. They will be ready to share it if you provide them an excellent experience.
Source: Brightlocal
Unfavorable Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, individuals spend more than 5 times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
89% Of Shoppers Like To Read Reviews On Their Cell Phones
Be it via an app or a mobile browser, people young and old prefer to read reviews on their cell phones.
Source: Statista
73 Percent Of Consumers Think Customer Reviews Are More Crucial Than Star And Number Rankings
Online review data make it clear people aren't pleased with scores alone.
Written reviews make the stats appear more authentic which is what the prospective consumers are trying to find. Practically a 3rd of customers state composed reviews are the only feature that makes them believe the websites' reviews are useful and relevant.
Source: Fan and Fuel
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review stats position clients' reviews as the most trustworthy source of suggestions. Online reviews generally bring the very same weight as suggestions from family and friends.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Globally
Google is in the lead here, followed by Facebook as a far-off second.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars
Generally two-thirds of companies have excellent and good ratings. Just 5% of businesses have a rating listed below three stars.
Source: Brightlocal