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A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat clients fairly generally succeed, review websites help ensure of that.
Source: Statuslabs
63.6 Percent Of Consumers Check Out Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
When it comes to trust, these online review statistics reveal the basic popularity of a website can only go so far.
Source: Review Trackers
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to pick a legal representative or a physician.
Young people (age 18-35) are much more inclined to employ a professional based on online reviews. Only 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
Only 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of businesses really make use of them.
Although we now understand why consumer reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider
Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, individuals devote more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
89% Of Consumers Like To Read Reviews On Their Smartphones
Be it through an app or a mobile internet browser, customers prefer to read reviews on their smart phones.
Source: Statista
A Lone Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated material can do wonders in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44 percent increase.
Source: RevLocal
Visitors Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. Buying decisions are made rapidly.
Online reviews are obviously convincing, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US buyers consider reviews as 'very influential'.
To highlight the significance of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those exact same consumers are also going to accept slower shipping times for such products.
Source: Turntonetworks
53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.
Today's consumers are wary and want the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista
74% Of Regional Businesses Have At A Minimum, 1 Google Review
One review is far from sufficient to improve your website's SERP ranking.
Taking a look at online rankings data, we learnt that a business needs to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Selecting A Solution Provider
When consumers need to choose a solution provider, reviews have a huge influence on their decision.
Source: DemandGenReport