49% Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who pay attention to the number of reviews is currently at 46%.

Source: Brightlocal

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of client reviews stay without a response. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

30% Of Clients Feel Positive About A Company Which Responds To Online Reviews

Corresponding with your consumers builds their trust. Even something like responding to their reviews and comments can make them feel valued.

As you may anticipate, clients who feel this way are ready to invest more cash with a business.

Source: Statuslabs

60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.

Reviews and rating data show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

Google Accounts For 57.5% Of All Reviews World-wide

Google is in the lead here, followed by Facebook as a distant second.

These the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

74% Of Regional Companies Have At A Minimum, One Google Review

A single review is far from enough to enhance your website's SERP ranking.

Looking at online rankings stats, we found out that a business needs to have at least 40 reviews before customers "Award" it with a star.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star ranking is the first thing consumers see. Still, users pay attention to other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

Clients Could Invest 31 Percent More With A Business That Has Excellent Reviews

Pay attention to this fact. The more detailed other users describe your service or product, the more cash you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

When clients have to pick a solution provider, reviews have a massive effect on their decision.

Source: DemandGenReport

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a company's reputation does not affect simply the clients. Potential employees also look at scores and read reviews.

Source: Deloitte

70% Of Consumers Prefer To Discover A Business Through Reviews And Short Articles, Instead Of Ads

Ads are all well and good, but it's worth attempting a different approach too. Reviews are without a doubt the very best way to find the truth about a service or product.

Source: Statuslabs

Over Half Of Consumers Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are seemingly the more opinionated ones.

Source: Statista

US Buyers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

The Average Review Word Count Has Actually Become 65% Shorter Since 2010

At this present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet from twitter.

Source: Review Trackers

If A Business Makes An Effort To Solve Problems Quickly And Efficiently, 95% Of Unsatisfied Customers Will Go Back To A Company

Customers don't anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there's nothing else a company can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Typically two-thirds of businesses have good and exceptional scores. Just 5% of businesses have a score below 3 stars.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'constantly' or 'extremely often'.

Source: Trust You