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98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million customers check out Yelp monthly. If you have not claimed your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
Negative Reviews Can Boost Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, people devote more than 5 times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
89% Of Consumers Want To Read Reviews On Their Mobile Phones
Be it through an app or a mobile browser, people prefer to read reviews on their mobile devices.
Source: Statista
Reviews Posted On Twitter Can Help Boost Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270%
User review stats show the purchase possibility for a product with five reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a medical professional or a legal representative.
Younger people (age 18-35) are even more likely to work with a professional based on online reviews. Just 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
US Shoppers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US consumers.
Source: Statista
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to buy a new automobile and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read the reviews.
With the help of other customers, you manage to choose a model that works for you. That's how favorable reviews convert consumers into clients.
Source: Consumer Affairs
83% Of Consumers Do Not Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements select to take note of clients' suggestions online.
Source: Statuslabs
53% Of Customers Anticipate Businesses To Respond Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews stay without a reply. That's too bad, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Factor
Data reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
The Typical Review Word Count Has Actually Become 65% Shorter Since 2010
In recent years reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.
Source: Review Trackers
Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are free, a remarkably low number of companies actually utilize them.
Although we now understand why consumer reviews are so powerful, a lot of businesses obviously don't.
Source: LsaInsider