More Than Half Of Consumers Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are apparently the more opinionated ones.

Source: Statista

83% Of Customers Do Not Rely On Advertising

The standard channels to reach consumers aren't as influential as they used to be. The majority of users who no longer trust ads select to take note of customers' suggestions online.

Source: Statuslabs

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read customer reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Online Item Reviews About A Product Can Boost Its Conversion Rate By More Than 270%

User review stats show the purchase possibility for a product with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

15% Of Clients Don't Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of potential clients will not even think about doing business with a business they can't find opinions about.

Source: Statuslabs

Software Reviews Impact Over 98 Percent Of All Purchasers

18% of software buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US buyers consider reviews as 'incredibly influential'.

To illustrate the significance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those same customers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

Just 6% Of Customers Don't Rely On Client Reviews At All

According to client review statistics, a whopping 19 percent of customers constantly trust online reviews and never a purchase without reading reviews first.

Source: Statista

53% Of Consumers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of consumer reviews go on without a reply. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

Customers Could Invest 31 Percent More With A Business That Has Terrific Reviews

Take note of this statistic. The better other users explain your product and services, the more money you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

89% Of Consumers Review A Businesses Feedback To Reviews

Not only do a lot of shoppers read the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

77% Of Buyers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses need to be constantly asking for reviews.

Source: Statuslabs

Majority Of Consumers Won't Use A Business If It Has Less Than A 4 Star Ranking

This stat is among lots of that illustrate the importance of online ratings. Now that news of customer complete satisfaction travels this fast, keeping your customers delighted is more crucial than ever.

57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked only for businesses with an ideal five star rating.

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews

Corresponding with your clients develops trust. Even something easy like responding to their comments and reviews can make them feel valued.

As you may expect, clients who feel this way are happy to spend more money with a company.

Source: Statuslabs