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Favorable Reviews Encourage 68% Of Customers To Choose Local Businesses
Given that the huge majority of customers check out reviews, you would want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Clients Could Invest 31 Percent More With A Business That Has Terrific Reviews
Focus on this fact. The better other users describe your service or product, the more money you can charge and customer review statistics show us precisely just how much more.
Source: Martech Zone
89% Of Customers Review A Businesses Feedback To Reviews
Not only do most clients read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the huge impact user ratings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
71% Of Millennials Search Customer Reviews Of Expert Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to select a doctor or an attorney.
Younger people (age 18-35) are much more inclined to work with a professional based upon online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
Negative Reviews Can Boost Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive driver for users to spend more time on your site. According to online review data, people devote more than 5 times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
60 Percent Of Customers Consult Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and rating stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias
49% Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who pay attention to the number of reviews is currently at 46 percent.
Source: Brightlocal
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses
Younger individuals understand the value of being informed. User-generated material has an unassailable influence on customers.
If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been losing out on. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
90 Percent Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about very first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
Reviews Posted On Twitter Can Improve Revenues By 6.46%
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
86% Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you give them a good experience.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Consumers
24% of US shoppers consider reviews as 'incredibly influential'.
To illustrate the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those same clients are also happy to accept slower shipping times for such products.
Source: Turntonetworks