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89% Of Consumers Read A Companies Responses To Reviews
Not only do most consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out many more reviews to get an idea of how the business is really doing. Do not depend upon that figure alone.
Source: Brightlocal
Favorable Reviews Encourage 68% Of Customers To Use Local Businesses
Considering that the vast bulk of customers read reviews, you would want yours to be appealing to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Majority Of Consumers Will Not Utilize A Service If It Has Less Than A 4 Star Ranking
This stat is one of numerous that show the importance of online rankings. Now that news of customer complete satisfaction travels this quick, keeping your consumers pleased is more vital than ever.
57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
11% looked only for services with a perfect five star rating.
Source: Brightlocal
A Solitary Business Review Can Raise Its Conversions By 10%
Online review statistics reveal user-generated material can do wonders in terms of conversions.
A single review can have a massive influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44% boost.
Source: RevLocal
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the enormous impact user rankings have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you want to purchase a new automobile and there are a number of models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.
With the help of other people, you manage to select one that works for you. That's how favorable reviews transform consumers into consumers.
Source: Consumer Affairs
Software Reviews Influence Over 98% Of All Buyers
18 percent of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Reviews Posted On Twitter Can Increase Online Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
74 Percent Of Regional Companies Have At Least 1 Google Review
One review is far from sufficient to improve your site's SERP ranking.
Taking a look at online scores stats, we learnt that a company requires to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
89% Of Customers Like To Read Reviews Using Their Smart Devices
Be it through an app or a mobile browser, clients prefer to read reviews on their phones.
Source: Statista
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Only 6 Percent Of Customers Don't Rely On Customer Reviews At All
According to customer review data, a whopping 19% of customers always trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista