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Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our buying preferences.
According to social media reviews stats, Facebook affects more than half of users' purchase decisions.
Facebook reviews statistics reveal that four out of 5 users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to select a doctor or a lawyer.
Young people (age 18-35) are even more likely to employ a professional based upon online reviews. Just 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Overall 2 out of 3 businesses have exceptional and great ratings. Just 5% of businesses have a score below three stars.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Online Product Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270%
User review stats reveal the purchase possibility for a product with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the enormous effect user scores have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
83% Of All Younger People Were Asked To Post A Review Recently
Of those invited, 80% of clients did submit a review. Overall, companies have actually asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
89% Of Buyers Like To Read Reviews Using Their Smartphones
Be it by means of an app or a mobile web browser, people prefer to read reviews on their mobile phones.
Source: Statista
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a brand-new vehicle and there are a number of models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.
With the help of other consumers, you manage to decide on one that works for you. That's how positive reviews transform consumers into customers.
Source: Consumer Affairs
Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies actually use them.
Although we now understand why customer reviews are so powerful, most businesses obviously don't.
Source: LsaInsider
49% Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of clients, who take note of the variety of reviews is presently at 46 percent.
Source: Brightlocal
73% Of Customers Believe Customer Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear people aren't satisfied with ratings alone.
Written reviews make the stats appear more authentic which is what the potential customers are looking for. Nearly a third of consumers state composed reviews are the only feature that makes them think the sites' reviews are beneficial and relevant.
Source: Fan and Fuel