Over Half Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Score

This stat is among many that show the importance of online scores. Now that news of customer satisfaction travels this fast, keeping your clients pleased is more vital than ever.

57% of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked just for organizations with a best five star rating.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US buyers consider reviews as 'incredibly influential'.

To show the significance of online reviews and ratings, did you understand that 81% of consumers will pay more for an item with reviews and those very same consumers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star rating is the first thing consumers see. Still, users pay attention to other elements also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista

Just 6% Of Consumers Do Not Trust Consumer Reviews At All

According to client review statistics, a massive 19% of customers constantly rely on online reviews and never ever a purchase without reading reviews first.

Source: Statista

Software Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to select a doctor or an attorney.

Younger people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise affect our buying preferences.

According to social reviews statistics, Facebook impacts more than half of users' purchase decisions.

Facebook reviews stats reveal that four out of 5 users are most likely to trust a local business if it has favorable reviews.

Source: RevLocal

83% Of Clients Don't Rely On Advertising

The standard channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust advertisements pick to take note of consumers' recommendations online.

Source: Statuslabs

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of customer reviews stay without a reply. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

72 Percent Of Clients Won't Take Action Unless They Read Some Reviews

Irrespective of how enticing your marketing is, you still need consumer reviews. There's no other way around it. Clients are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Reviews Published On Twitter Can Boost Revenues By 6.46%

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency too.

The share of customers, who pay attention to the variety of reviews is currently at 46%.

Source: Brightlocal