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89% Of Clients Read A Businesses Responses To Reviews
Not only do a lot of consumers read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the producer states. The reason, producers' descriptions are basically advertisements.
Source: Martech Zone
More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of All Young Buyers Were Asked To Submit A Review Recently
Of those invited, 80% of consumers did submit a review. Overall, companies have asked 66% of all clients to submit a review on their company.
Source: Brightlocal
91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review stats place clients' reviews as the most trustworthy source of suggestions. Online reviews generally carry the exact same weight as guidance from friends and family.
Source: Brightlocal
30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews
Staying connected with your clients creates trust. Even something like reacting to their reviews and comments can make them feel valued.
As you may expect, customers who feel this way are happy to invest more money with a business.
Source: Statuslabs
A Lot Of Popular Items Have An Average Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower ranking really helps your overall score.
According to customer rating statistics, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US buyers consider reviews as 'incredibly influential'.
To show the importance of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those very same clients are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new car and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.
With the help of other people, you manage to choose a model that works for you. That's how favorable reviews convert customers into consumers.
Source: Consumer Affairs
72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
Irrespective of how eye-catching your marketing is, you still need consumer reviews. There's no other way around it. Clients are still going to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
70% Of Consumers Prefer To Learn About A Business By Means Of Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, however it deserves attempting a different approach too. Reviews are without a doubt the very best way to find the truth about a service or product.
Source: Statuslabs