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This Is What Your Customer Receives
82% Of Customers Go To Review Sites Because They Wish To Purchase A Service Or An Item And Wish To Get The Facts About The Businesses Services And Products.
Users come because they have actually already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
86 Percent Of Customers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat consumers well normally prosper, review websites help make sure of that.
Source: Statuslabs
89% Of Consumers Browse A Companies Responses To Reviews
Not only do most individuals read the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star score is the first thing customers see. Still, users pay attention to other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.
Source: Statista
When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Factor
Stats reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out customer reviews, agree that it increases their buying confidence.
Companies utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people read a lot more reviews to get a clear view of how the business is in fact doing. Do not depend on that figure alone.
Source: Brightlocal
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Customers Could Spend 31 Percent More With A Business That Has Fantastic Reviews
Take notice of this statistic. The better other users describe your services or product, the more cash you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do wonders in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44% boost.
Source: RevLocal