83% Of All Younger People Were Asked To Leave A Review Recently

Of those invited, 80% of customers did submit a review. In general, companies have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Undoubtedly Leave A Review

More than a 35% would submit a review to inform others about their client experience and 24% would probably direct their review to the company itself.

Over a 26% would be willing to post a review to help other individuals with their decision making process.

Source: Podium

89% Of Buyers Prefer To Read Reviews On Their Smartphones

Be it via an app or a mobile web browser, people choose to read reviews on their mobile phones.

Source: Statista

30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews

Communicating with your consumers creates trust. Even something easy like responding to their comments and reviews can make them feel valued.

As you may expect, customers who feel this way are happy to spend more money with a company.

Source: Statuslabs

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out client reviews, agree that it increases their buying confidence.

Organizations use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Most Popular Products Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Often a lower rating actually helps your overall rating.

According to client rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

US Shoppers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals check out reviews, they concentrate on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American customers.

Source: Statista

Just 6% Of Customers Don't Trust Consumer Reviews At All

According to client review stats, a massive 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews initially.

Source: Statista

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics show user-generated material can do miracles in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44 percent boost.

Source: RevLocal

15 Percent Of People Don't Trust Businesses With No Online Reviews

No trust indicates no interactions. 15 percent of possible consumers won't even consider doing business with a company they can't find viewpoints about.

Source: Statuslabs

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the massive impact user scores have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Income

Businesses that treat customers honorably usually prosper, review websites help make sure of that.

Source: Statuslabs

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Company

This stat is one of many that show the importance of online rankings. Now that news of consumer fulfillment travels this fast, keeping your customers happy is more crucial than ever.

57 percent of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked only for businesses with a best five star rating.

Source: Brightlocal