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Consumers Could Spend 31 Percent More With A Business That Has Terrific Reviews
Focus on this statistic. The better other users explain your services or product, the more cash you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a new automobile and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read reviews.
With the help of other customers, you quickly select a model that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews
Regardless of how eye-catching your marketing is, you still need consumer reviews. There's no way around it. Customers are still going to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company
The star score is the first thing consumers see. Still, users pay attention to other factors as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American consumers.
Source: Statista
US Buyers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
When people read reviews, they focus on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American customers.
Source: Statista
74 Percent Of Regional Companies Have At A Minimum, 1 Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Looking at online ratings data, we learnt that a business requires to have an average of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews World Wide
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Site
Usually, 142 million consumers check out Yelp each month. This is as good a time as any if you have not claimed your totally free Yelp business page.
Source: RevLocal
52% Of Customers Rely On A Product More If It Has Negative Reviews As Well
We already discussed the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. People expect to see some unfavorable reviews.
Source: Capterra
90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about first impressions?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the enormous effect user rankings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
89% Of Buyers Like To Read Reviews On Their Smart Devices
Be it via an app or a mobile browser, people young and old choose to read reviews on their smart phones.
Source: Statista