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54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business
The star rating is the first thing consumers see. Still, users focus on other aspects too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US customers.
Source: Statista
If They Were Asked, 77% Of Consumers Would Likely Submit A Review
More than a 35% would post a review to advise others about their consumer experience and 24% would certainly direct their review to the company itself.
Over a 26% would want to submit a review to help other people with their choice making process.
Source: Podium
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the maker states. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
60% Of Consumers Consult Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be influenced than women.
Reviews and ranking data show people value the opinion of peers more than any other content.
Source: Collective Bias
83% Of All Young People Were Invited To Post A Review Recently
Of those asked, 80% of consumers did submit a review. In general, businesses have actually asked 66% of all consumers to post a review on their company.
Source: Brightlocal
Online Product Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase possibility for a product with five reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people read much more reviews to get a better idea of how business is actually doing. Do not depend upon that figure alone.
Source: Brightlocal
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Company
This stat is one of lots of that highlight the significance of online rankings. Now that news of customer fulfillment travels this quick, keeping your clients delighted is more important than ever.
57 percent of consumers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.
11% looked only for services with an ideal five star ranking.
Source: Brightlocal
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Stats reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat consumers well usually prosper, review websites help make sure of that.
Source: Statuslabs
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Software Application Reviews Influence Over 98% Of All Buyers
18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra