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88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management stats suggest a business's reputation does not affect just the consumers. Potential employees likewise look at rankings and take a look at reviews.
Source: Deloitte
86% Of Consumers Would Think About Composing A Review For A Business
Your customers are your most important resource, and it's not only because of the money they spend at your business. They will be willing to share it if you offer them an excellent experience.
Source: Brightlocal
63.6% Of Consumers Go To Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats show the basic appeal of a site can only go so far.
Source: Review Trackers
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also influence our purchasing decisions.
According to social media reviews statistics, Facebook impacts more than half of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats expose that four out of five users are most likely to trust a local business.
Source: RevLocal
Many Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
Reviews Shared On Twitter Can Help Increase Online Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
83% Of All Young Clients Were Asked To Post A Review Recently
Of those invited, 80% of consumers did post a review. Overall, companies have actually asked 66% of all clients to post a review on their company.
Source: Brightlocal
The Majority Of Best-selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower score really helps your overall rating.
According to consumer rating statistics, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
US Consumers View "Product Performance" To Be The Most Useful Info In Product Reviews
When individuals check out reviews, they focus on various aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American consumers.
Source: Statista
64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read client reviews, concur that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Element
Stats reveal that reviews were more successful than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
Just 6% Of Consumers Do Not Trust Client Reviews At All
According to client review stats, a massive 19 percent of customers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
83% Of Clients Don't Trust Advertising
The traditional channels to reach customers aren't as influential as they used to be. A lot of users who no longer trust advertisements pick to pay attention to customers' recommendations online.
Source: Statuslabs
89% Of Buyers Want To Read Reviews Using Their Smart Devices
Be it through an app or a mobile internet browser, customers choose to read reviews on their cell phones.
Source: Statista
Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the maker states. The reason, producers' descriptions are generally ads.
Source: Martech Zone