70% Of Consumers Prefer To Find Out About A Business Through Articles And Reviews, Instead Of Advertisements

Ads are all well and good, however it deserves attempting a different approach as well. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

Clients Might Invest 31% More With A Business That Has Terrific Reviews

Focus on this fact. The more detailed other users explain your services or product, the more cash you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone

95% Of Unhappy Customers Will Return To A Business If A Business Deals With Issues Rapidly And Effectively

Clients do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read consumer reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive force for users to devote more time on your site. According to online review data, people spend more than five times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

89% Of Customers Review A Businesses Responses To Reviews

Not only do most consumers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.

Source: Brightlocal

49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of customers, who pay attention to the number of reviews is presently at 46 percent.

Source: Brightlocal

30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews

Staying connected with your clients builds their trust. Even something as basic as reacting to their comments and reviews can make them feel valued.

As you might anticipate, customers who feel this way are going to invest more money with a business.

Source: Statuslabs

Google Represents 57.5% Of All Reviews World-wide

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

83% Of All Young People Were Invited To Give A Review Recently

Of those invited, 80% of consumers did post a review. In general, businesses have actually asked 66% of all clients to leave a review on their company.

Source: Brightlocal

Reviews Posted On Twitter Can Help Boost Online Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses actually make use of them.

Although we now understand why customer reviews are so effective, a lot of businesses apparently don't.

Source: LsaInsider

US Buyers View "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on various elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American consumers.

Source: Statista

60% Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.

Reviews and ranking stats reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

15 Percent Of Users Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of prospective consumers will not even consider working with a company they can't find opinions about.

Source: Statuslabs

63.6 Percent Of Consumers Check Out Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.

These online review stats reveal the general popularity of a website can just presume when it pertains to trust.

Source: Review Trackers