Only 6% Of Customers Do Not Rely On Consumer Reviews At All

According to consumer review data, a massive 19 percent of consumers always trust online reviews and never a make a purchase without reading reviews.

Source: Statista

A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Revenue

Businesses that treat consumers well generally flourish, review sites help make sure of that.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star score is the first thing customers see. Still, users take notice of other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US consumers.

Source: Statista

53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's buyers are smart and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.

Source: Statista

89% Of Customers Review A Businesses Feedback To Reviews

Not only do most shoppers check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.

Source: Brightlocal

More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

83% Of All Younger Consumers Were Invited To Give A Review Recently

Of those asked, 80% of clients did give a review. In general, companies have actually asked 66% of all clients to give a review on their company.

Source: Brightlocal

83% Of Clients Don't Trust Advertising

The conventional channels to reach consumers aren't as influential as they used to be. The majority of users who no longer trust advertisements choose to take note of consumers' suggestions online.

Source: Statuslabs

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Customers

24% of US consumers consider reviews as 'very influential'.

To highlight the importance of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those same customers are likewise ready to accept slower shipping times for such items.

Source: Turntonetworks

53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of consumer reviews stay without a reaction. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

90 Percent Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about very first impressions?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses need to be continuously requesting reviews.

Source: Statuslabs