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30% Of Clients Feel Positive About A Business Which Responds To Online Reviews
Communicating with your clients builds their trust. Even something like responding to their comments and reviews can make them feel valued.
As you may expect, customers who feel this way are ready to invest more money with a business.
Source: Statuslabs
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also affect our purchasing preferences.
According to social media reviews data, Facebook impacts over half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that four out of 5 users are likely to rely on a local business.
Source: RevLocal
72 Percent Of Clients Will Not Take Action Before They Check Out Some Reviews
No matter how attractive your marketing is, you still need consumer reviews. There's no way around it. Consumers are still ready to hear you out, but they trust other people more.
Source: My Testimonial Engine
US Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
When individuals read reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US clients.
Source: Statista
83% Of All Young People Were Invited To Give A Review Recently
Of those asked, 80% of customers did submit a review. In general, businesses have actually asked 66% of all customers to submit a review on their business.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to choose an attorney or a physician.
Younger people (age 18-35) are much more likely to employ an expert based upon online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
83% Of Clients Do Not Rely On Advertising
The traditional channels to reach customers aren't as influential as they used to be. A lot of users who no longer trust advertisements choose to focus on customers' recommendations online.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US consumers consider reviews as 'very influential'.
To highlight the value of online reviews and rankings, did you know that 81% of customers will pay more for an item with reviews and those same clients are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of customers, who focus on the number of reviews is currently at 46 percent.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new automobile and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other people, you quickly decide on a model that works for you. That's how positive reviews transform customers into clients.
Source: Consumer Affairs
Reviews Posted On Twitter Can Help Increase Revenues By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people check out many more reviews to get a better idea of how the business is actually doing. Don't depend upon that statistic alone.
Source: Brightlocal