Majority Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Rating

This stat is one of many that illustrate the importance of online ratings. Now that news of client complete satisfaction travels this fast, keeping your clients happy is more crucial than ever.

57 percent of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for businesses with a best five star ranking.

Source: Brightlocal

Clients Might Spend 31 Percent More With A Business That Has Terrific Reviews

Take note of this fact. The more detailed other users describe your product and services, the more money you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone

49% Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of consumers, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to choose a physician or a legal representative.

Younger people (age 18-35) are much more likely to employ an expert based on online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a brand-new vehicle and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.

With the help of other consumers, you manage to choose one that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

Negative Reviews Can Improve Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review data, individuals devote more than five times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Profits

Businesses that treat clients honorably typically flourish, review sites help ensure of that.

Source: Statuslabs

98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Website

Usually, 142 million customers go to Yelp each month. If you haven't claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

83% Of All Younger Consumers Were Asked To Post A Review Recently

Of those invited, 80% of consumers did submit a review. In general, companies have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can also influence our buying preferences.

According to social media reviews data, Facebook affects more than half of users' purchase choices.

Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.

Today's shoppers are wary and desire the very best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

The Typical Review Length Has Actually Gotten 65% Shorter Since 2010

Recently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Too

We already discussed the positive and negative reviews and their result on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. People anticipate to see some negative reviews.

Source: Capterra

61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Overall two thirds of businesses have good and awesome rankings. Just 5% of companies have a rating below three stars.

Source: Brightlocal

67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Selecting A Service Provider

Reviews have a huge effect on their decision when consumers have to choose a solution provider.

Source: DemandGenReport