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Most Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270%
User review statistics show the purchase possibility for a product with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Typically two thirds of companies have excellent and great rankings. Only 5% of companies have a rating below 3 stars.
Source: Brightlocal
72% Of Customers Will Not Take Action Unless They Check Out Some Reviews
No matter how tempting your marketing is, you still require customer reviews. There's no skirting around it. Customers are still happy to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Customers anticipate to see some negative reviews.
Source: Capterra
49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of customers, who focus on the number of reviews is currently at 46%.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our buying preferences.
According to social media reviews data, Facebook affects over half of users' purchase decisions.
Facebook reviews stats expose that 4 out of 5 users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
71% Of Millennials Search Customer Reviews Of Professional Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to pick a medical professional or an attorney.
Young people (age 18-35) are even more likely to work with a professional based upon online reviews. Just 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
83% Of Consumers Don't Trust Advertising
The traditional channels to reach consumers aren't as influential as they used to be. The majority of users who no longer trust advertisements select to take note of consumers' recommendations online.
Source: Statuslabs
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do wonders in regards to conversions.
A single review can have an enormous influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44 percent boost.
Source: RevLocal
53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews stay without a reply. That's too bad, because those companies are losing customers that way.
Source: Review Trackers
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Customers
24% of US consumers consider reviews as 'incredibly influential'.
To illustrate the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those same clients are also willing to accept slower shipping times for such products.
Source: Turntonetworks
15 Percent Of Consumers Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of possible consumers won't even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
83% Of All Younger Buyers Were Invited To Give A Review Recently
Of those invited, 80% of clients did post a review. Overall, companies have asked 66% of all customers to give a review on their business.
Source: Brightlocal