15% Of Clients Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15% of potential clients will not even consider doing business with a business they can't discover viewpoints about.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star ranking is the first thing customers see. Still, users pay attention to other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American consumers.

Source: Statista

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'constantly' or 'very frequently'.

Source: Trust You

70% Of Customers Prefer To Discover A Business By Means Of Short Articles And Reviews, Instead Of Advertisements

Ads are all well and good, but it deserves attempting a different approach also. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact make use of them.

Although we now know why consumer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

Consumers Reading Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying decisions are made rapidly.

Online reviews are clearly convincing, yet online marketers have not always come to value the power of them.

Source: Martech Zone

72% Of Customers Won't Take Action Before They Check Out Some Reviews

Regardless of how enticing your marketing is, you still require consumer reviews. There's no other way around it. Clients are still happy to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

86% Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they spend at your business. They will be ready to share it if you provide them a great experience.

Source: Brightlocal

If A Company Manages To Solve Problems Quickly And Effectively, 95% Of Unsatisfied Customers Will Return To A Company

Consumers do not anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect

Stats reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

83% Of All Young Buyers Were Invited To Give A Review Recently

Of those asked, 80% of customers did leave a review. In general, businesses have asked 66% of all clients to post a review on their business.

Source: Brightlocal

90% Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews stay without a reaction. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

67% Of Customers Say Reviews Are A "Very Important" Factor When Selecting A Service Provider

When clients need to choose a service provider, reviews have a huge effect on their decision.

Source: DemandGenReport

70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read many more reviews to get a better idea of how the business is actually doing. Do not depend on that fact alone.

Source: Brightlocal

73% Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with scores alone.

Written reviews make the statistics appear more genuine which is what the prospective consumers are searching for. Nearly a third of customers state composed reviews are the only function that makes them think the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel