60% Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be affected than women.

Reviews and rating stats reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat consumers honorably typically prosper, review sites help ensure of that.

Source: Statuslabs

63.6% Of Customers Visit Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics show the general popularity of a website can only go so far.

Source: Review Trackers

More Than Four Negative Reviews About A Company Or Service May Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

89% Of Buyers Choose To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile internet browser, individuals prefer to read reviews on their phones.

Source: Statista

67% Of Customers Claim Reviews Are A "Very Important" Factor When Selecting A Solution Provider

When clients need to select a solution provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

53% Of Americans Consider Item Reviews And Rankings As The Most Important Part Of Online Shopping.

Today's consumers are wary and desire the very best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics indicate a business's reputation doesn't affect simply the clients. Potential team members also take a look at ratings and take a look at reviews.

Source: Deloitte

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company

The star rating is the first thing consumers see. Still, users pay attention to other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of American consumers.

Source: Statista

Only 6% Of Consumers Don't Trust Customer Reviews At All

According to customer review data, a whopping 19 percent of consumers constantly trust online reviews and never a buy without reading reviews first.

Source: Statista

90% Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US buyers consider reviews as 'very influential'.

To highlight the significance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for a product with reviews and those same customers are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

73 Percent Of Customers Believe Customer Reviews Are More Vital Than Star And Number Rankings

Online review stats make it clear individuals aren't satisfied with ratings alone.

Client reviews make the stats appear more genuine which is what the prospective clients are looking for. Almost a 3rd of consumers say written reviews are the only feature that makes them believe the websites' reviews are appropriate and useful.

Source: Fan and Fuel

US Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals read reviews, they concentrate on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA consumers.

Source: Statista

49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of consumers, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal

15% Of Visitors Don't Trust Businesses Without Online Reviews

No trust implies no interactions. 15% of potential customers won't even think about doing business with a business they can't discover opinions about.

Source: Statuslabs

Software Reviews Impact Over 98% Of All Buyers

18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra