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83% Of All Younger Clients Were Invited To Leave A Review Recently
Of those asked, 80% of clients did leave a review. Overall, businesses have asked 66% of all customers to leave a review on their company.
Source: Brightlocal
The Majority Of Clients Aged 25-34 Gave Reviews
According to Statista, the younger generations are apparently the more vocal ones.
Source: Statista
Only 6% Of Customers Don't Trust Client Reviews At All
According to client review stats, a massive 19 percent of customers always rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a remarkably low number of companies actually use them.
Although we now understand why consumer reviews are so powerful, most businesses apparently don't.
Source: LsaInsider
70 Percent Of Customers Choose To Discover A Business Via Posts And Reviews, Rather Than Ads
Advertisements are all well and good, but it's worth trying a different approach also. Reviews are without a doubt the best method to discover the truth about a service or product.
Source: Statuslabs
Clients Could Invest 31 Percent More With A Business That Has Great Reviews
Take note of this statistic. The better other users explain your services or product, the more money you can charge and consumer review stats reveal to us exactly how much more.
Source: Martech Zone
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the positive and negative reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. Customers anticipate to see some negative reviews.
Source: Capterra
Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful people understand the worth of being informed. User-generated material has an unassailable influence on customers.
They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
US Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews
When people read reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American clients.
Source: Statista
73 Percent Of Consumers Think Written Reviews Are More Important Than Star And Number Ratings
Online review statistics make it clear people aren't pleased with ratings alone.
Written reviews make the stats appear more genuine which is what the potential consumers are searching for. Nearly a third of customers state written reviews are the only feature that makes them think the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a legal representative or a physician.
Young people (age 18-35) are a lot more likely to work with an expert based on online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
82% Of Consumers Go To Review Sites Due To The Fact That They Want To Purchase A Product Or A Service And Wish To Get The Facts About Business Product Or Services.
Users come because they have actually already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal