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A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Income
Businesses that treat customers honorably normally succeed, review sites help make certain of that.
Source: Statuslabs
88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
73% Of Customers Believe Written Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear individuals aren't satisfied with scores alone.
Client reviews make the stats appear more authentic which is what the would-be customers are searching for. Almost a 3rd of consumers say written reviews are the only feature that makes them believe the websites' reviews are relevant and useful.
Source: Fan and Fuel
53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of consumer reviews go on without a response. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
70 Percent Of Customers Choose To Find Out About A Business Through Posts And Reviews, Instead Of Advertisements
Ads are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs
83% Of All Young People Were Invited To Submit A Review Recently
Of those invited, 80% of consumers did submit a review. In general, businesses have actually asked 66% of all clients to leave a review on their company.
Source: Brightlocal
A Solitary Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated material can do wonders in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent increase.
Source: RevLocal
American Consumers View "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on different elements of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA consumers.
Source: Statista
Most Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal
86% Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you provide them an excellent experience.
Source: Brightlocal
Positive Reviews Encourage 68 Percent Of Consumers To Choose A Local Business
Because the huge majority of customers check out reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Posted On Twitter Can Grow Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months
Customers don't care how great your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that companies need to be constantly requesting reviews.
Source: Statuslabs
89% Of Consumers Review A Companies Replies To Reviews
Not only do the majority of clients read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
Negative Reviews Can Improve Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your site. According to online review data, people spend more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo