If They Were Asked, 77% Of Clients Would Most Likely Post A Review

More than a 35% would post a review to notify others about their consumer experience and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to leave a review to help other people with their decision making process.

Source: Podium

The Majority Of Popular Products Have A Typical Rating Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower rating in fact helps your overall rating.

According to customer rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

If A Company Handles Issues Rapidly And Effectively, 95% Of Disappointed Consumers Will Go Back To A Business

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there's absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

American Consumers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA customers.

Source: Statista

74 Percent Of Local Companies Have At Least 1 Google Review

One review is far from adequate to enhance your site's SERP ranking.

Taking a look at online rankings statistics, we discovered that a company requires to have approximately 40 reviews before people "Award" it with a star.

Source: Brightlocal

89% Of Customers Read A Companies Responses To Reviews

Not only do a lot of shoppers read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star ranking is the first thing customers see. Still, users take notice of other elements too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States customers.

Source: Statista

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Over Half Of People Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are apparently the more vocal ones.

Source: Statista

Software Application Reviews Influence Over 98 Percent Of All Buyers

18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Unfavorable Reviews Can Increase Conversion By As Much As 85%

It sounds insane, but negative reviews can be a positive force for users to devote more time on your site. According to online review data, people spend more than 5 times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to choose a legal representative or a medical professional.

Young people (age 18-35) are much more likely to hire a professional based on online reviews. Only 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

Online Item Reviews About A Product Can Boost Its Conversion Rate By More Than 270%

User review statistics reveal the purchase probability for an item with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the huge effect user ratings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

73% Of Consumers Believe Customer Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear people aren't pleased with scores alone.

Client reviews make the stats appear more authentic which is what the prospective consumers are trying to find. Nearly a third of consumers say written reviews are the only function that makes them believe the sites' reviews are pertinent and useful.

Source: Fan and Fuel

67% Of Customers Claim That Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

Reviews have an enormous impact on their decision when consumers have to pick a service provider.

Source: DemandGenReport

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of clients, who focus on the number of reviews is currently at 46 percent.

Source: Brightlocal