89% Of Customers Browse A Businesses Feedback To Reviews

Not only do a lot of shoppers read the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies in fact make use of them.

Although we now know why client reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

83% Of All Young Shoppers Were Invited To Give A Review Recently

Of those asked, 80% of clients did post a review. In general, businesses have actually asked 66% of all customers to give a review on their company.

Source: Brightlocal

Reviews Published On Twitter Can Help Grow Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

83 Percent Of Customers Do Not Rely On Advertising

The standard channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust advertisements pick to take notice of customers' suggestions online.

Source: Statuslabs

Most Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to consumer rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

67% Of Customers Suggest Reviews Are A "Very Important" Factor When Picking A Solution Provider

When customers have to pick a solution provider, reviews have a massive effect on their decision.

Source: DemandGenReport

61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Generally two-thirds of businesses have excellent and outstanding ratings. Just 5% of businesses have a score below three stars.

Source: Brightlocal

USA Consumers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US consumers.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star ranking is the first thing consumers see. Still, users take notice of other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista

The Majority Of People Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are clearly the more vocal ones.

Source: Statista

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they check out reviews 'constantly' or 'very frequently'.

Source: Trust You

89% Of Customers Like To Read Reviews On Their Mobile Phones

Be it through an app or a mobile web browser, individuals choose to read reviews on their mobile devices.

Source: Statista

People Reading Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying choices are made quickly.

Online reviews are undoubtedly persuasive, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to devote more time on your site. According to online review statistics, individuals spend more than 5 times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

The Majority Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

15% Of Clients Do Not Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of prospective clients will not even consider doing business with a company they can't discover opinions about.

Source: Statuslabs