Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

A Lot Of Best Selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower ranking really helps your overall score.

According to client rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Generally 2 out of 3 companies have good and outstanding ratings. Just 5% of companies have a rating below three stars.

Source: Brightlocal

Only 6% Of Consumers Don't Rely On Client Reviews At All

According to client review data, a massive 19% of customers always rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

30% Of Customers Feel Favorable To A Company Which Responds To Online Reviews

Corresponding with your customers builds their trust. Even something like responding to their comments and reviews can make them feel valued.

As you might anticipate, customers who feel this way are happy to invest more cash with a company.

Source: Statuslabs

63.6% Of Consumers Check Out Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

When it comes to trust, these online review stats reveal the general popularity of a site can just go so far.

Source: Review Trackers

90% Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about first impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

Favorable Reviews Encourage 68% Of Customers To Use A Local Business

Because the huge majority of consumers read reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

89% Of Shoppers Choose To Read Reviews Using Their Smart Devices

Be it via an app or a mobile internet browser, clients choose to read reviews on their mobile phones.

Source: Statista

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

95% Of Dissatisfied Clients Will Go Back To A Company If A Company Manages To Resolve Issues Rapidly And Effectively

Consumers do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there's nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

USA Buyers View "Product Performance" To Be The Most Helpful Information In Product Reviews

When individuals check out reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

15 Percent Of Users Do Not Trust Businesses Without Online Reviews

No trust implies no interactions. 15 percent of potential consumers won't even think about doing business with a business they can't find opinions about.

Source: Statuslabs

Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful individuals know the value of being informed. User-generated material has an indisputable effect on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been missing out on. Older people are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

91% Of Millennials Trust Online Reviews As Much As Loved Ones

Online review stats place customers' reviews as the most reliable source of recommendations. Online reviews normally carry the very same weight as guidance from loved ones.

Source: Brightlocal