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88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Statistics reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select a medical professional or a lawyer.
Younger people (age 18-35) are even more inclined to employ a professional based upon online reviews. Just 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
Reviews have an enormous impact on their decision when clients have to pick a solution provider.
Source: DemandGenReport
86% Of Customers Would Think About Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they invest at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star score is the first thing consumers see. Still, users pay attention to other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States customers.
Source: Statista
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Company
This stat is among many that highlight the value of online ratings. Now that news of client fulfillment travels this fast, keeping your customers delighted is more vital than ever.
57 percent of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11% looked just for organizations with an ideal five star score.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you want to buy a brand-new vehicle and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read reviews.
With the help of other people, you manage to select a model that works for you. That's how favorable reviews transform consumers into consumers.
Source: Consumer Affairs
Online Product Reviews About An Item Can Improve Its Conversion Rate By An Incredible 270%
User review stats show the purchase probability for an item with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how good your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies ought to be continuously asking for reviews.
Source: Statuslabs
90% Of Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals state about first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
89% Of Individuals Choose To Read Reviews On Their Smart Devices
Be it via an app or a mobile browser, individuals prefer to read reviews on their cell phones.
Source: Statista