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91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review stats put consumers' reviews as the most reliable source of recommendations. Online reviews usually bring the exact same weight as suggestions from family and friends.
Source: Brightlocal
61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall two thirds of companies have excellent and awesome rankings. Only 5% of companies have a rating below 3 stars.
Source: Brightlocal
One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated material has an unassailable influence on consumers.
If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Customers Could Spend 31 Percent More With A Business That Has Terrific Reviews
Focus on this statistic. The better other users describe your service or product, the more money you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
Negative Reviews Can Boost Conversion By Up To 85%
It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review data, individuals spend more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated content can do miracles in regards to conversions.
A single review can have an enormous effect on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44 percent boost.
Source: RevLocal
86 Percent Of Customers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they recognize the massive impact user ratings have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70%
One negative review is enough for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to select a legal representative or a medical professional.
Younger people (age 18-35) are even more likely to work with a professional based on online reviews. Only 19% of millennials will consider hiring a legal representative without any.
Source: Thomson Reuters
88% Of Executives Consider Reputation Risk As A Top Business Problem
Reputation management statistics suggest a company's reputation does not impact simply the consumers. Potential employees likewise take a look at rankings and take a look at reviews.
Source: Deloitte
52% Of Consumers Trust A Product More If It Has Unfavorable Reviews As Well
We already touched upon the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. People expect to see some negative reviews.
Source: Capterra
15% Of Visitors Do Not Trust Businesses With No Online Reviews
No trust indicates no interactions. 15 percent of possible customers will not even think about working with a business they can't find opinions about.
Source: Statuslabs
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a brand-new automobile and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read the reviews.
With the help of other consumers, you manage to choose a model that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
82 Percent Of Consumers Visit Review Sites Since They Want To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Services And Products.
Review sites are locations that people go to get the facts about a business, service or item . Users come since they have currently formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business
The star ranking is the first thing consumers see. Still, users focus on other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of American consumers.
Source: Statista
74 Percent Of Regional Businesses Have At Least One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online scores stats, we learnt that a company needs to have a minimum of 40 reviews before people "Award" it with a star.
Source: Brightlocal