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Positive Reviews Motivate 68 Percent Of Consumers To Use A Local Business
Since the large bulk of customers check out reviews, you would want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Buyers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Therefore, buying choices are made quickly.
Online reviews are clearly convincing, yet marketers haven't always come to value the power of them.
Source: Martech Zone
Reviews Posted On Twitter Can Grow Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
71% Of Millennials Search Consumer Reviews Of Expert Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to pick a medical professional or a lawyer.
Younger people (age 18-35) are much more inclined to employ a professional based on online reviews. Just 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
Clients Might Invest 31 Percent More With A Business That Has Great Reviews
Focus on this fact. The better other users explain your service or product, the more money you can charge and customer review statistics reveal to us precisely how much more.
Source: Martech Zone
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management stats indicate a business's reputation doesn't impact simply the customers. Prospective employees also take a look at rankings and read reviews.
Source: Deloitte
American Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
When people check out reviews, they focus on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American clients.
Source: Statista
86% Of Consumers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews
Communicating with your consumers creates trust. Even something as simple as responding to their remarks and reviews can make them feel valued.
As you may expect, clients who feel this way are ready to invest more money with a company.
Source: Statuslabs
89% Of Shoppers Prefer To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile internet browser, people today prefer to read reviews on their cell phones.
Source: Statista
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Customer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the maker states. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
15 Percent Of Customers Do Not Trust Businesses Without Online Reviews
No trust means no interactions. 15 percent of possible clients won't even think about doing business with a business they can't find viewpoints about.
Source: Statuslabs
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Customers expect to see some unfavorable reviews.
Source: Capterra