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49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.
The share of consumers, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management stats indicate a company's reputation doesn't affect simply the customers. Potential employees likewise take a look at scores and read reviews.
Source: Deloitte
63.6% Of Consumers Go To Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) last.
These online review statistics show the general popularity of a site can just go so far when it pertains to trust.
Source: Review Trackers
Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of companies actually use them.
Although we now understand why consumer reviews are so effective, many businesses apparently do not.
Source: LsaInsider
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'incredibly influential'.
To illustrate the importance of online reviews and rankings, did you know that 81 percent of customers will pay more for a product with reviews and those same consumers are also going to accept slower shipping times for such items.
Source: Turntonetworks
Consumers Could Spend 31% More With A Business That Has Terrific Reviews
Take notice of this fact. The more detailed other users describe your product or service, the more money you can charge and customer review statistics reveal to us precisely just how much more.
Source: Martech Zone
89% Of Consumers Review A Businesses Responses To Reviews
Not only do many individuals check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
Just 6 Percent Of Consumers Don't Rely On Customer Reviews At All
According to customer review stats, a massive 19 percent of customers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista
60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be influenced than women.
Reviews and score stats show individuals value the opinion of peers more than any other content.
Source: Collective Bias
US Buyers View "Product Performance" To Be The Most Useful Detail In Product Reviews
When people check out reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA customers.
Source: Statista
61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars
Typically 2 out of 3 businesses have outstanding and awesome ratings. Just 5% of businesses have a ranking listed below 3 stars.
Source: Brightlocal
90% Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the enormous effect user rankings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Software Reviews Impact Over 98 Percent Of All Buyers
18% of software application purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the producer says. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Online Item Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270 Percent
User review stats show the purchase possibility for a product with 5 reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
91% Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats put consumers' reviews as the most trustworthy source of recommendations. Online reviews usually bring the very same weight as suggestions from family and friends.
Source: Brightlocal