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The Majority Of People Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are purportedly the more vocal ones.
Source: Statista
88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management stats indicate a company's reputation doesn't impact just the clients. Potential team members also look at rankings and take a look at reviews.
Source: Deloitte
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of client reviews remain without a response. That's regrettable, due to the fact that those companies are losing clients that way.
Source: Review Trackers
53% Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's consumers are smart and desire the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
Reviews Published On Twitter Can Grow Revenues By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
89% Of Individuals Choose To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile internet browser, individuals choose to read reviews on their cell phones.
Source: Statista
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization
The star score is the first thing consumers see. Still, users focus on other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of United States customers.
Source: Statista
61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Typically two-thirds of companies have great and outstanding ratings. Only 5% of businesses have a rating below three stars.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'very influential'.
To highlight the significance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those very same consumers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
74 Percent Of Regional Companies Have At Least 1 Google Review
A single review is far from sufficient to improve your site's SERP ranking.
Looking at online rankings stats, we learnt that a business requires to have a minimum of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
52% Of Consumers Rely On A Product More If It Has Negative Reviews Also
We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. Consumers expect to see some unfavorable reviews.
Source: Capterra
89% Of Consumers Browse A Companies Responses To Reviews
Not only do many clients check out the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.
Reviews and score data reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
73 Percent Of Customers Believe Written Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear people aren't satisfied with ratings alone.
Client reviews make the stats appear more genuine which is what the would-be customers are trying to find. Practically a third of customers say written reviews are the only feature that makes them believe the sites' reviews are relevant and useful.
Source: Fan and Fuel
A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat consumers fairly usually prosper, review websites help make certain of that.
Source: Statuslabs