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89% Of Consumers Read A Companies Feedback To Reviews
Not only do many customers read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal
61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Generally 2 out of 3 businesses have excellent and great scores. Just 5% of companies have a score below three stars.
Source: Brightlocal
If They Were Asked, 77% Of Consumers Would Most Likely Submit A Review
More than a 35% would submit a review to inform others about their consumer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would want to give a review to assist other individuals with their choice making process.
Source: Podium
70 Percent Of Consumers Prefer To Find Out About A Business Through Posts And Reviews, Rather Than Ads
Advertisements are all well and good, but it's worth attempting a different approach also. Reviews are by far the best way to find the truth about a product or service.
Source: Statuslabs
A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat clients well normally flourish, review websites help make certain of that.
Source: Statuslabs
Favorable Reviews Encourage 68 Percent Of Consumers To Choose A Local Business
Given that the huge majority of customers check out reviews, you would want yours to be appealing to new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Buyers Prefer To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile web browser, people young and old prefer to read reviews on their mobile devices.
Source: Statista
Buyers Reading Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, buying decisions are made quickly.
Online reviews are undoubtedly convincing, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management statistics suggest a company's reputation does not affect just the consumers. Prospective team members likewise look at scores and take a look at reviews.
Source: Deloitte
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can likewise affect our purchasing decisions.
According to social reviews data, Facebook impacts the majority of users' purchase decisions.
Facebook reviews statistics expose that 4 out of five users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a new vehicle and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read the reviews.
With the help of other customers, you quickly select a model that works for you. That's how favorable reviews transform consumers into consumers.
Source: Consumer Affairs