If They Were Asked, 77% Of Customers Would Probably Give A Review

More than a 35% would leave a review to inform others about their consumer experience and 24% would definitely direct their review to the company itself.

Over a 26% would want to give a review to help other individuals with their choice making process.

Source: Podium

63.6% Of Consumers Check Out Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics reveal the general appeal of a site can only go so far when it pertains to trust.

Source: Review Trackers

53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of consumer reviews remain without a reply. That's too bad, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses

More youthful people know the value of being informed. User-generated content has an unassailable impact on consumers.

If businesses think of the power of customer reviews over millennials, they will understand what they've been missing out on. Older people are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Generally two-thirds of companies have exceptional and good rankings. Only 5% of companies have a rating below 3 stars.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star ranking is the first thing consumers see. Still, users focus on other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American customers.

Source: Statista

The Majority Of Popular Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Sometimes a lower ranking actually helps your overall rating.

According to customer rating statistics, conversion rates begin to reduce as scores rise above 4.7.

Source: Spiegel Research Center

More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

82% Of Consumers Go To Review Sites Because They Want To Purchase A Service Or An Item And Wish To Get The Facts About Business Products And Services.

Users come due to the fact that they have actually already formed a purchase decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. However, they recognize the enormous effect user ratings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

Just 6% Of Customers Do Not Trust Client Reviews At All

According to client review data, a massive 19% of customers always rely on online reviews and never ever a purchase without reading reviews first.

Source: Statista

86 Percent Of Customers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

49% Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of consumers, who take notice of the variety of reviews is presently at 46%.

Source: Brightlocal

91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends

Online review stats put customers' reviews as the most credible source of recommendations. Online reviews usually carry the very same weight as advice from family and friends.

Source: Brightlocal

Clients Could Invest 31% More With A Business That Has Fantastic Reviews

Take note of this statistic. The more detailed other users explain your service or product, the more cash you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat consumers fairly normally prosper, review sites help ensure of that.

Source: Statuslabs