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91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the massive impact user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family
Online review stats position customers' reviews as the most reliable source of recommendations. Online reviews typically carry the same weight as suggestions from friends and family.
Source: Brightlocal
Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of companies actually use them.
Although we now know why customer reviews are so powerful, most businesses apparently don't.
Source: LsaInsider
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review stats show that 63% of customer reviews go on without a response. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
90% Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
Only 6 Percent Of Customers Do Not Trust Customer Reviews At All
According to client review data, a tremendous 19% of consumers always trust online reviews and never ever a buy without reading reviews initially.
Source: Statista
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people read a lot more reviews to get an idea of how business is actually doing. Do not depend upon that statistic alone.
Source: Brightlocal
Clients Could Spend 31 Percent More With A Business That Has Great Reviews
Focus on this statistic. The more detailed other users explain your product or service, the more money you can charge and consumer review statistics show us exactly just how much more.
Source: Martech Zone
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'really frequently'.
Source: Trust You
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website
Normally, 142 million customers go to Yelp on a monthly basis. This is as good a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal