More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Only 6% Of Customers Do Not Trust Client Reviews At All

According to client review data, a whopping 19 percent of consumers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

Customers Might Invest 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The more detailed other users describe your product or service, the more cash you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat customers honorably typically succeed, review sites help make certain of that.

Source: Statuslabs

A Lot Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a unfavorable or average one.

Source: Brightlocal

Users Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying decisions are made rapidly.

Online reviews are undoubtedly convincing, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

86 Percent Of Customers Would Think About Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you offer them a great experience.

Source: Brightlocal

72% Of Clients Will Not Take Action Before They Check Out Some Reviews

Regardless of how attractive your marketing is, you still require customer reviews. There is no other way around it. Consumers are still happy to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

70 Percent Of Customers Choose To Learn About A Business Via Reviews And Articles, Rather Than Advertisements

Advertisements are all well and good, however it's worth attempting a different approach too. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

Online Item Reviews About A Product Can Boost Its Conversion Rate By A Whopping 270%

User review stats show the purchase possibility for a product with five reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

67% Of Consumers Admit Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have a huge impact on their decision when clients have to select a service provider.

Source: DemandGenReport

77% Of Customers Would Likely Post A Review If They Were Asked

More than a 35% would do it to notify others about their customer encounter and 24% would definitely direct their review to the company itself.

Over a 26% would want to leave a review to help other individuals with their choice making process.

Source: Podium

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Clients

24% of US shoppers consider reviews as 'extremely influential'.

To illustrate the value of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those exact same clients are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

Google Accounts For 57.5% Of All Reviews Across The Globe

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months

Consumers don't care how excellent your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Staying connected with your customers develops trust. Even something easy like reacting to their reviews and comments can make them feel valued.

As you might anticipate, clients who feel this way are ready to spend more money with a company.

Source: Statuslabs

If A Company Manages To Resolve Problems Quickly And Effectively, 95% Of Unsatisfied Consumers Will Go Back To A Business

Consumers do not expect you to be perfect. When things go wrong, they do expect you to deal with things. If there's absolutely nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday