90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals state about first impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

83% Of All Young Consumers Were Asked To Post A Review Recently

Of those asked, 80% of consumers did leave a review. Overall, businesses have asked 66% of all customers to post a review on their company.

Source: Brightlocal

89% Of Consumers Review A Businesses Replies To Reviews

Not only do a lot of consumers check out the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management stats show a business's reputation does not affect simply the customers. Prospective employees also look at scores and take a look at reviews.

Source: Deloitte

73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Scores

Online review data make it clear people aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be consumers are looking for. Nearly a third of consumers state composed reviews are the only function that makes them believe the sites' reviews are appropriate and helpful.

Source: Fan and Fuel

95% Of Disappointed Customers Will Return To A Business If A Company Deals With Problems Quickly And Effectively

Clients do not anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there's absolutely nothing else a business can do to deal with a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

Consumers Could Spend 31 Percent More With A Business That Has Terrific Reviews

Pay attention to this statistic. The more detailed other users explain your service or product, the more cash you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

30% Of Customers Feel Favorable To A Company Which Responds To Online Reviews

Keeping in touch with your clients develops trust. Even something as simple as responding to their comments and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are going to invest more money with a business.

Source: Statuslabs

Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

89% Of Buyers Choose To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile internet browser, clients prefer to read reviews on their mobile phones.

Source: Statista

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a new car and there are several models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.

With the help of other people, you manage to pick a model that works for you. That's how favorable reviews transform customers into consumers.

Source: Consumer Affairs

More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70%

One negative review suffices for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'always' or 'extremely often'.

Source: Trust You

67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

Reviews have an enormous effect on their decision when consumers have to select a solution provider.

Source: DemandGenReport