Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies really utilize them.

Although we now understand why consumer reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

15% Of Users Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of prospective consumers will not even consider working with a company they can't find viewpoints about.

Source: Statuslabs

The Majority Of People Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are evidently the more vocal ones.

Source: Statista

90 Percent Of Users Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals state about first impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

63.6% Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics reveal the basic popularity of a website can only presume when it comes to trust.

Source: Review Trackers

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the huge effect user scores have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

89% Of Buyers Choose To Read Reviews Using Their Smartphones

Be it via an app or a mobile internet browser, everyday people prefer to read reviews on their cell phones.

Source: Statista

60% Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.

Reviews and rating data reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

If A Business Manages To Solve Issues Rapidly And Effectively, 95% Of Dissatisfied Consumers Will Return To A Business

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat customers fairly normally prosper, review sites help make sure of that.

Source: Statuslabs

73% Of Consumers Think Client Reviews Are More Important Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with scores alone.

Written reviews make the stats appear more genuine which is what the potential customers are trying to find. Practically a 3rd of customers say composed reviews are the only feature that makes them think the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

Clients Could Spend 31 Percent More With A Business That Has Fantastic Reviews

Take notice of this fact. The more detailed other users describe your service or product, the more cash you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone

American Consumers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on various elements of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews go on without a reaction. That's too bad, since those businesses are losing customers that way.

Source: Review Trackers