Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also affect our purchasing preferences.

According to social reviews statistics, Facebook affects more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that four out of five users are likely to trust a local business.

Source: RevLocal

American Buyers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

When individuals read reviews, they concentrate on various elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US clients.

Source: Statista

30% Of Clients Feel Positive About A Business Which Answers Online Reviews

Corresponding with your consumers establishes trust. Even something easy like responding to their reviews and comments can make them feel valued.

As you might expect, customers who feel this way are ready to invest more cash with a business.

Source: Statuslabs

A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat customers fairly generally prosper, review websites help ensure of that.

Source: Statuslabs

61% Of Local Businesses Have An Average Score Of 4 To 5 Stars

Generally 2 out of 3 businesses have great and outstanding ratings. Just 5% of companies have a score below three stars.

Source: Brightlocal

Just 6% Of Consumers Do Not Trust Customer Reviews At All

According to customer review statistics, a tremendous 19% of consumers always trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

89% Of Clients Read A Businesses Replies To Reviews

Not only do a lot of customers check out the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

73% Of Customers Believe Customer Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear people aren't pleased with scores alone.

Consumer reviews make the statistics appear more genuine which is what the prospective customers are trying to find. Almost a third of consumers state written reviews are the only function that makes them believe the websites' reviews are appropriate and beneficial.

Source: Fan and Fuel

The Average Review Word Count Has Gotten 65% Much Shorter Since 2010

In recent years reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers

Over Half Of Customers Will Not Use An Organisation If It Has Less Than A 4 Star Score

This stat is among lots of that show the significance of online scores. Now that news of consumer satisfaction travels this fast, keeping your clients pleased is more important than ever.

57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked only for businesses with a best five star score.

Source: Brightlocal

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Customers anticipate to see some unfavorable reviews.

Source: Capterra

One-half Of All Millennial's "Always" Read Online Reviews For Businesses

More youthful individuals understand the value of being informed. User-generated material has an indisputable impact on consumers.

If businesses think of the power of customer reviews over millennials, they will realize what they've been missing out on. Older people are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses really make use of them.

Although we now know why consumer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

Clients Could Spend 31% More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users explain your product or service, the more cash you can charge and consumer review statistics reveal to us precisely just how much more.

Source: Martech Zone

If A Company Handles Problems Rapidly And Effectively, 95% Of Unhappy Consumers Will Return To A Business

Clients don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday