Visitors Checking Out Reviews On A Mobile Device Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Buying choices are made rapidly.

Online reviews are obviously persuasive, yet marketers haven't always come to value the power of them.

Source: Martech Zone

The Majority Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends show people prefer to comment if they had a favorable experience, rather than a negative or average one.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social network which can also affect our purchasing decisions.

According to social media reviews stats, Facebook impacts more than half of users' purchase decisions.

Facebook reviews statistics reveal that 4 out of five users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

89% Of Shoppers Choose To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile browser, folks prefer to read reviews on their phones.

Source: Statista

If They Were Asked, 77% Of Clients Would Most Likely Leave A Review

More than a 35% would do it to advise others about their consumer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would want to leave a review to help other people with their choice making process.

Source: Podium

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses in fact use them.

Although we now understand why customer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Generally 2 out of 3 businesses have exceptional and good ratings. Just 5% of companies have a score below 3 stars.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read customer reviews, concur that it increases their buying confidence.

Businesses use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Unfavorable Reviews Can Increase Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, individuals spend more than five times as long on a site when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

83% Of All Young Clients Were Invited To Submit A Review Recently

Of those invited, 80% of consumers did post a review. In general, companies have actually asked 66% of all clients to post a review on their business.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics reveal that 63% of customer reviews stay without a reaction. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

A Lot Of Best Selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to customer rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

71% Of Millennials Browse Consumer Reviews Of Professional Services

Over half of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a lawyer or a medical professional.

Young people (age 18-35) are much more likely to employ an expert based upon online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Element

Statistics reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

89% Of Customers Browse A Businesses Responses To Reviews

Not only do most individuals check out the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star ranking is the first thing consumers see. Still, users take notice of other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA consumers.

Source: Statista

88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management stats indicate a company's reputation doesn't affect simply the clients. Prospective employees likewise look at rankings and take a look at reviews.

Source: Deloitte