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When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor
Statistics reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
52% Of Consumers Rely On A Product More If It Has Negative Reviews Too
We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. People expect to see some negative reviews.
Source: Capterra
82% Of Customers Visit Review Websites Because They Wish To Buy A Product Or A Service And Wish To Get The Facts About Business Product Or Services.
Users come due to the fact that they have currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
70% Of Customers Choose To Learn About A Business By Means Of Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are by far the very best method to discover the truth about a product or service.
Source: Statuslabs
53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of client reviews stay without a reply. That's regrettable, due to the fact that those businesses are losing consumers that way.
Source: Review Trackers
64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, agree that it increases their buying confidence.
Companies utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
86% Of Customers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they invest at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
73% Of Customers Believe Customer Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear people aren't pleased with ratings alone.
Client reviews make the statistics appear more genuine which is what the potential customers are searching for. Almost a 3rd of consumers say composed reviews are the only function that makes them believe the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
77% Of Customers Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how great your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses should to be constantly requesting reviews.
Source: Statuslabs
74% Of Regional Businesses Have At Least One Google Review
A single review is far from sufficient to improve your website's SERP ranking.
Looking at online rankings data, we found out that a business needs to have approximately 40 reviews before users "Award" it with a star.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'constantly' or 'extremely frequently'.
Source: Trust You
90% Of Clients Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
67% Of Consumers Admit Reviews Are A "Very Important" Factor When Picking A Solution Provider
Reviews have a massive effect on their decision when clients have to choose a service provider.
Source: DemandGenReport