American Buyers View "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US clients.

Source: Statista

89% Of Clients Want To Read Reviews On Their Cell Phones

Be it via an app or a mobile browser, most people prefer to read reviews on their mobile phones.

Source: Statista

74 Percent Of Local Businesses Have At A Minimum, 1 Google Review

A single review is far from sufficient to improve your website's SERP ranking.

Taking a look at online scores statistics, we discovered that a business requires to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

77% Of Clients Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a brand-new car and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to decide on a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

91% Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review statistics position customers' reviews as the most credible source of recommendations. Online reviews usually carry the very same weight as suggestions from family and friends.

Source: Brightlocal

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US consumers consider reviews as 'extremely influential'.

To highlight the value of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those same customers are also going to accept slower shipping times for such products.

Source: Turntonetworks

Majority Of Consumers Will Not Use An Organisation If It Has Less Than A 4 Star Ranking

This stat is one of lots of that highlight the value of online rankings. Now that news of client satisfaction travels this fast, keeping your consumers pleased is more vital than ever.

57% of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for organizations with a best five star rating.

Source: Brightlocal

A Lot Of Best-selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Sometimes a lower rating in fact helps your overall rating.

According to client rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of clients, who take note of the number of reviews is currently at 46 percent.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Definitely Give A Review

More than a 35% would submit a review to notify others about their customer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to give a review to assist other individuals with their choice making process.

Source: Podium

90 Percent Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

83% Of All Younger Shoppers Were Invited To Leave A Review Recently

Of those invited, 80% of consumers did post a review. Overall, businesses have actually asked 66% of all consumers to leave a review on their business.

Source: Brightlocal